SMB Solutions
Venture Program
Standard representation throughout North America
The Venture Program is our introductory system structured to establish organizational presence within North America. As an Exclusive Representation Program, all sales leads are routed to a dedicated, U.S based sales associate who will take the customer from inquiry through delivery. The Venture Program provides an easy entry point at the economic advantage of a *20% Representation Fee structure.
1. Brand Recognition/Credibility
- Assemble/operate U.S. based website
- Provide Customer reinforcement through North American based operations
- Deliver equipment within days instead of weeks/months
- Develop credibility through immediate access, reduced delivery times, information availability, precise/rapid communication, and warranty service
2. North American Sales
- Coordinate all North American Sales
3. Logistical Support
- Coordinate post-sale customers
- Arrange shipments
- Secure lowest freight rates
- Assure delivery confirmation
4. Customer Service
- Provide a staffed U.S based website with FAQ, customer service number, email and live-chat
- Dedicated Account Manager who specializes in your product line
- Serve as North American contact point for post-sale customers and pre-sale customers when necessary
5. Technical Support
- Dedicated Technical Support Representative, fully apprised of the product line and capable of coordinating engineering support between the factory engineers and the customer.
6. Warranty Claims
- Facilitate all Warranty Claims
* 20% Representation Fee is based upon gross sale amount excluding freight, taxes, and fees
Cultivate strong connections throughout North America with our expert guidance
Trust in our expertise to achieve the best outcome for your organization