SMB Solutions
Tailored Program
Customized Representation throughout North America
The Tailored Program is our customizable system structured to scale organizational strength within North America according to your unique requirements. The Tailored Program operates under a Representation Fee structure in line with the options chosen.
✓ Consultation
✓ Systems Audit
✓ Cost Structure Analysis
✓ Logistical Overview
Program options can be selected from the CSS Business Modules below
01
Brand Recognition
- Assemble/operate U.S. based website
- Provide Customer reinforcement through North American based operations
- Deliver equipment within days instead of weeks/months
- Develop credibility through immediate access, reduced delivery times, information availability, precise/rapid communication, and warranty service
02
North American Sales
- Coordinate all North American Sales
03
Logistics
- Coordinate post-sale customers
- Arrange shipments
- Secure lowest freight rates
- Assure delivery confirmation
04
Customer & Technical Service
- Provide a staffed U.S based website with FAQ, customer service number, email and live-chat
- Dedicated Account Manager who specializes in your product line
- Serve as North American contact point for post-sale customers and pre-sale customers when necessary
05
Warranty Claims
- Facilitate all warranty claims
06
Cost Structure Analysis
- Audit current market structure within North America to reflect appropriate pricing increases while maintaining competitive advantage
07
Engineering and UE Collaboration
- Coordinate engineering and user interface improvements to better suit the North American marketplace based upon user feedback, request, and competitive observation
08
Warehousing & Inventory Management
- Warehouses- Chicago and Los Angeles
- Secure
- Climate Controlled
- Fully Insured
- Inventory Management
- Audit capable
09
Strategic Marketing
- SEO placement
- Social media campaigns
- YouTube equipment promos
- Trade publication print
Cultivate strong connections throughout North America with our expert guidance
Trust in our expertise to achieve the best outcome for your organization