How We Work
Our Process is Simple, Our Results are Unrivaled
International Expertise
With decades of experience in international sourcing and procurement, CSS harnesses vital insight on sales, marketing, logistical, and import challenges.
Dedicated Partnership
We represent our Partner Manufacturers with the structure and professionalism one would demand within their own organization. Our commitment is grounded in partnership and collective success.
Onboarding
1
Sign up for a Free Consultation
2
Contract Execution
3
Product Analysis
4
Sales and Marketing Plan (if applicable)
Integration
5
You provide product literature and details
6
CSS develops U.S based website
7
Cost Structure Analysis (you ultimately set pricing)
8
Logistical Integration
Go Live
9
Launch website
10
Deploy Marketing and SEO Strategy
11
Maintain Customer Service and Technical Support
12
Continued Process Refinement
Sales & Technical Coordination
1
Refer Customer Inquiries
2
Coordinate Sales and Technical questions with CSS Product Manager
3
Confirm Lead Times (if applicable)
4
Submit Invoice to CSS
Order Placement
1
CSS Confirms Invoice
2
Equipment Contract execution
3
CSS accepts payment from the Customer and recovers the Representation Fee
4
CSS pays invoice according to terms and conditions
Order Fulfillment
5
You crate the equipment
6
CSS coordinates and confirms logistical details
7
Carrier picks up the equipment and delivers to CSS warehouse or customer direct
8
CSS issues delivery confirmation
Ongoing Customer & Technical Support
1
Post-sale Customer Service
2
Ongoing Technical Support
3
Replacement Parts Coordination
4
Warranty Coverage Facilitation